To do this, fill out any special dialing requirements to reach the outside line. Make sure that the telephone cord is connected to the RJ11 port of the modem and not the RJ45 port of the network card. Environmental Parameters Min Operating Temperature. The telephone cord must not be near home stereo speakers and any speakers that are near must not be used while testing. Mobile by Morgan Little Oct 26, The manufacturer of the cell phone or device should be able to provide the information that their device require.

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If possible, find a different cord than the cord that is already connected to the modem.

HP Compaq Presario PC-TEL Platinum Series V.­90 Modem driver download free (ver. 8.­0 K-C)

If the modem has successfully connected to the ISP in the past from the same phone number, skip this step. A valid credit card is required in order to initiate the service. Cojpaq Wi-Fi 6 Helpful information is shown under results to help troubleshoot any failures that are found.

Be respectful, keep it civil and stay on topic. Are cmopaq using call waiting on the same line? Microsoft and Windows are registered trademarks of Microsoft Corporation. Please make sure your access number is moeem. Asus has built a fast router with something for everyone Asus has built a fast router with something for everyone modrm Dan Dziedzic. If the access number continues ringing and never picks up the line, access may be down.


Networking by Shara Tibken Oct 22, If a dial-tone cannot be heardthe phone connector at the wall or floor may be bad or the phone service may be out.

Modify your browser’s settings to allow Javascript compaqq execute. If further troubleshooting does not resolve the problem, the modem may need to be replaced. Do you normally use a calling card to dial out? Hayes AT command set. We delete comments that violate our policywhich we encourage you to read.

Make sure that the telephone cord is connected to the RJ11 port of the modem and not the RJ45 port of the network card. Try connecting to the Internet, if the problem still exists continue using this document. If the phone system is using call waiting, enter the number sequence that disables call waiting into the Call Waiting Disable field.

Compaq – modem (analog) Overview – CNET

Compaq, and the Compaq logo are registered. Any long distance charges incurred will be the responsibility of the customer.

Click OKclose the Device Manager window and try connecting again.

The Virtual Agent is currently unavailable. When the test progresses to the Simple Connection test, a window opens. Checking phone line connection and sound quality Poor phone line quality may be the source of not being able to connect, intermittent disconnects and slow modem transfer rates. This document contains solutions for most common modem problems.


To prepare Windows for troubleshooting and to resolve most problems related to Internet browsing, reset Internet settings as follows:. NET or America Online, the free hours must be used within 30 days from initial sign-up. These tests only pertain to specific modem functions and should not apply to Internet connectivity – pass or fail.

HP and Compaq Desktop PCs – Resolving Dial-up Modem Internet Connection Problems (Windows Vista)

Try using another access number if available or call the support number of your ISP to find out if they are experiencing service problems. Once the line quality problems are fixed, connect the modem to the wall connector, and try connecting to the Internet again. The best approach to customer service, delivered just the way you want it. Trident Graphics Integrated in the ViaChipset. Max Fax Transfer Rate. Connection problems might result from poor sound quality over the phone line, bad cable connections bent cables or pinshigh call volumes at the Internet Service Provider, or modem drivers and software that are incorrectly configured.