Unfortunately, we do not offer global warranty on our products. Comfy PR98 Keyboard Driver. Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. What is your global warranty on your products? Is there anything I can do? If you have any other questions, contact customer support for assistance.

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Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install tenius driver if you do not want to use the additional buttons. How do I solve this problem? If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings.

Speed Wheel Force Feedback Driver.

Support Genius Mouse

Update drivers automatically – Novice computer users can update drivers using trusted software in just a few mouse clicks. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension. It is software which finds, downloads and istalls the correct driver for you – automatically.


Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. If it is not working after changing the battery, try to turn the mouse switch off and on again.

Or, try the automatic option instead. The mouse sensor data read performance will be impacted. Driver updates come in a variety of file formats with different file extensions.

If you cannot find the driver on our website that is modell than your Geniux, that means there is no driver compatible with your O. My laptop cannot detect the product and the cursor is not moving in Windows 7, why? If it is the same result on gm-03003 USB ports, the mouse is broken, contact customer support for assistance. It is brand new, I bought it from Amazon, how do I get a replacement? Change the place where you use the mouse, test whether the frequency is affected by another device or not.

Only if the model has a special function or Macro key setting is when you need to install the driver. What is your global warranty on your products?

If you cannot find the right driver for your device, you can request the driver.

Your old drivers can even be backed up and restored in case any problems occur. The Driver Update Utility for Genius will back up your current drivers for you. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver.



Please try to change a new battery first if needed. Try to change the battery first. My mouse has a left button modrl – when I click once, sometimes it clicks twice. We have some problems with your product.

Genius Mouse / Keyboard Drivers Download

geniu The double click is a button switch problem if you did not use any other firmware to update it. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.

If the problem is still the same, contact our customer support for assistance.

The gm-003003 is not detected. Genius Mouse Serial Driver. Genius G Pen F Driver. The dongle, KB, and mouse require a code pairing process. However, it cannot be turned on anymore. You can scan for driver updates automatically with the FREE version of the Driver Update Utility for Genius, and complete all necessary driver updates using the premium version.

I bought a Genius product seven days ago.